Política de Privacidade

1. O Escopo

1.1 This policy describes the types of personal data the Company collects from individuals, and how that data is processed, shared with third parties, and protected.

1.2 This Policy applies to information relating to an identified or identifiable individual. An identifiable individual is someone who can be identified directly, or through a combination of additional information we hold or have access to.

For the purposes of this Policy, "processing" refers to any operation involving the use or collection of Personal Data, including its management, organization, and storage.

Our services are intended for a general audience and are not designed for use by anyone under the age of 18. We do not knowingly seek or collect information from individuals under 18, nor do we intentionally allow them to use our services. If we become aware that we hold information relating to a minor, we will delete it as promptly as possible.

2. Quais Dados Pessoais Temos sobre Você

When you access our services, channels, or website, we collect personal data. In certain cases, we may request personal data from you directly.

In other cases, we collect your personal data by analyzing how you use our Services or interact with our support channels, or by receiving your information from third-party partners.

3. Não Exigimos a Divulgação de Informações Pessoais

Providing personal data is optional. However, choosing not to share it may prevent us from delivering our Services or granting you access to the website.

4. Quais Dados Pessoais Coletamos

The information collected is not personal data and cannot be used to identify you.

4.3 Personal Data you provide to us: any personal data you voluntarily share when connecting to a third-party online trading platform through us.

4.4 Personal information you provide directly to third-party platforms to facilitate trading includes your full name, address, phone number, and email address.

5. Legal Basis and Grounds for Processing Personal Data

Your personal data is processed by the company for the purposes described in this section, in accordance with the applicable legal basis.

5.3 Contact us by email for more details on the processing carried out to protect legitimate interests.

5.4 Below is a list of reasons and legal bases we may rely on when processing the information you provide to us:

6. Transferência de Dados Pessoais a Terceiros

6.1 The Company may also share Personal Data with third-party service providers, including IP address hosting and storage providers, as well as platforms used to analyze user experience.

You may also request that we share specific Personal Data about you with third-party trading platforms. In such cases, we will provide those platforms with the Personal Data you have supplied to us. Your Personal Data shared in this way is subject to each platform's own privacy policy. Please be aware that your Personal Data may be shared with multiple trading platforms.

6.3 The Company may share Personal Data with affiliated entities or business partners to support the enhancement of its products and services.

Where necessary to protect the rights or assets of third parties, the Company is authorized to disclose Personal Data to regulatory, local, or other official authorities.

We may also share your Personal Data with potential investors or buyers, with creditors of the Company or any other group entity, in connection with a transaction involving the transfer or sale of assets belonging to the Company or any other group entity, or as part of any merger, restructuring, consolidation, or insolvency proceeding involving the Company or any other group business.

7. Cookies e Serviços de Terceiros

We may use third-party services, such as advertising partners and data analytics providers, on our website. These third parties may also use cookies or similar tracking technologies.

7.2 Cookies são pequenos arquivos de texto armazenados no seu dispositivo quando você visita o site. Eles são usados para coletar informações sobre suas preferências e hábitos de navegação, melhorar a experiência do usuário, registrar suas preferências e personalizar produtos e serviços de acordo com seus interesses. Os cookies também são utilizados para fins estatísticos e analíticos.

7.3 We use two types of cookies. Session cookies are temporary — they download to your device and are deleted when you close your browser. Persistent cookies remain on your device after the browser is closed and are used to recognize you as a returning user, allowing the site to restore your session.

Please note that if you choose not to provide certain information, some or all features of the Site may not function as expected.

Online Tracking Notice: this service does not currently support "do not track" signals.

8. Retenção de Dados Pessoais

The Company will retain your Personal Data for as long as necessary to fulfil the purposes described in this Policy, or for longer periods where permitted by applicable laws, regulations, policies, or orders.

We will share your information with third-party trading platforms for 12 months. If you consent to continued sharing, we will extend this for a further 12 months.

8.3 We regularly review the Personal Data we hold to confirm it is no longer needed.

9. Transferências Internacionais

9.1 Suas informações pessoais podem ser transferidas para outros países, incluindo transmissões a países terceiros ou organizações internacionais. A Empresa adota todas as medidas necessárias para proteger os Dados Pessoais fornecidos e garantir que os usuários possam exercer seus direitos e acessar recursos legais eficazes.

9.3 A Empresa pode fornecer informações sobre as medidas de segurança adotadas para proteger seus Dados Pessoais transferidos para países terceiros ou organizações internacionais. Entre em contato pelo e-mail: support@diazaxorex.com

10. Segurança dos Dados Pessoais

10.1 Adotamos medidas técnicas e organizacionais adequadas para proteger os Dados Pessoais contra destruição, perda ou alteração acidental ou ilegal.

10.2 Não é possível garantir que a segurança dos seus Dados Pessoais seja mantida sem falhas. Também não nos responsabilizamos por quaisquer danos intangíveis, incidentais ou consequenciais decorrentes do uso ou da divulgação de Dados Pessoais, incluindo, mas não se limitando a, dados divulgados em razão de erros de transmissão, acesso não autorizado por terceiros ou qualquer outra causa fora do nosso controle.

In some cases, we may be legally or otherwise required to share your Personal Data with third parties, such as public authorities. In these situations, we have no control over how those third parties handle or secure your Personal Data.

10.4 Personal Data cannot be transmitted over the internet with complete security. We cannot guarantee the security of any Personal Data you transmit to us online.

11. Hyperlinks para Sites de Terceiros

Our website may contain links to third-party websites and applications. These are not under our supervision, and we are not responsible for how they collect or process personal data. This Policy does not apply to any actions taken through such third-party websites or applications.

Before accessing any third-party websites or applications, read their respective privacy policies. Exercise caution when sharing Personal Data with third parties.

12. Alterações nesta Política

This Policy may be updated at any time. If changes are made, we will notify you by publishing the updated Policy on our website.

When we make significant changes to this Policy, we will notify you through appropriate channels and post a notice on our website.

12.3 Unless otherwise stated, any changes take effect upon publication of the revised Policy.

13. Seus Direitos

You have the right to request verification of the accuracy of your Personal Data, correct any errors, and delete Personal Data that we no longer need. You may also restrict the scope of how your personal information is processed.

If you are an EEE resident, please refer to this page. These rights apply to the personal data you provide to us. To exercise your rights, send an email to the address below.

13.3 Right of Access You have the right to verify the accuracy of the personal data being processed about you and to access that data upon confirmation. The Company will provide one electronic copy of the personal data currently being processed and may charge a reasonable fee for any additional copies. Where requested, data will be made available in electronic format. The right of access must not prejudice the rights and freedoms of third parties. If fulfilling a request would harm the rights or freedoms of another person, the Company may refuse or limit its response accordingly.

13.4 Right to Rectification The Company has the right to rectify inaccurate Personal Data. You have the right to request that any incomplete Personal Data relating to you be rectified, taking into account the purpose of the processing.

13.5 Right to Erasure The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and no legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to the processing of Personal Data concerning you that is based on legitimate interests pursued by Us or by third parties; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation of the company. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.

13.6 Restrições de processamento Se você tiver dúvidas sobre a exatidão dos seus Dados Pessoais, poderá solicitar que a Empresa limite o seu processamento. Caso essa restrição seja aplicada, os Dados Pessoais só poderão ser mantidos com o seu consentimento, para a criação, o exercício ou a defesa de direitos legais, para a proteção dos direitos de outra pessoa física, ou por motivo de interesse público significativo no âmbito da União Europeia ou de um Estado-Membro.

13.7 Right to Data Portability Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to access the personal data you have provided to the Company. You may request that your personal data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data portability does not infringe on the rights or freedoms of third parties.

13.8 Right to Object You have the right to object at any time to the processing of Personal Data relating to you where that processing is based on legitimate interests pursued by the Company or by third parties. This includes profiling based solely on those legitimate interests. Where we can demonstrate compelling legitimate grounds for the processing, we may continue to do so — unless you establish that those grounds are overridden by your rights, freedoms, or interests, or by the exercise, establishment, or defence of legal claims. In relation to direct marketing, you have the right to object at any time to the processing of Personal Data relating to you.

13.9 Right to Withdraw Consent You may withdraw your consent to the processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that withdrawal. You also have the right to lodge a complaint with the relevant supervisory authority. This includes any supervisory authority established by a member state to protect individuals' fundamental rights in relation to the processing of Personal Data within the European Union. European Union and member state law may limit your rights regarding your Personal Data, as set out in this section 13.

We will provide the information requested under your rights in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months where necessary, depending on the nature and volume of requests received. You will be notified of any extension, along with the reasons for it, within one month of receiving your request.

Subject to the exceptions set out in section 13 of the applicable law, information provided in response to a request under section 13 will be supplied free of charge. Where a request is manifestly unfounded or excessive, particularly if repetitive, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also decline to act on the request.

If we have reason to doubt the identity of the person who submitted a request, we may ask that individual to provide reasonable proof of identity.